Complaints Redressal
Investor can lodge complaint/grievance against Research Analyst in the following ways :
- MODE OF FILING THE COMPLAINT WITH RESEARCH ANALYST
In case of any grievance / complaint, an investor may approach the concerned Research Analyst who shall strive to redress the grievance immediately, but not later than 21 days of the receipt of the grievance.
- MODE OF FILING THE COMPLAINT ON SCORES OR WITH RAASB
SCORES 2.0 (a web based centralized grievance redressal system of SEBI for facilitating effective grievance redressal in time-bound manner) SEBI SCORES Portal
Two level review for complaint/grievance :
- First review done by designated body (RAASB)
- Second review done by SEBI
Email to designated email ID of RAASB
If the Investor is not satisfied with the resolution provided by the Market Participants, then the Investor has the option to file the complaint/ grievance on the SMART ODR platform for its resolution through online conciliation or arbitration.
Physical Complaints
With regard to physical complaints, investors may send their complaints to:
Office of Investor Assistance and Education,Securities and Exchange Board of India,
SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex,
Bandra (E), Mumbai - 400 051
Institutional Compliance
Potoos Research Services operates under a strict framework of transparency and accountability. Our grievance mechanism is designed to ensure that every investor concern is addressed with professional integrity and within mandated timelines.
REGISTRATION STATUS
SEBI Registered Research Analyst