Regulatory Compliance
Investor Grievance Redressal Mechanism
Ensuring transparency and trust. At Potoos Research Services, we prioritize your concerns with a structured escalation matrix for swift resolution.
"Investment in securities market are subject to market risks. Read all the related documents carefully before investing."
| Detail Of | Contact Person | Address | Working Hours | Contact Number | E-mail ID |
|---|---|---|---|---|---|
| Customer Care | Vinoth Kumar S | 16, Kambar Street, New Perungalathur, Chennai – 600063 | Mon-Fri 10:00 AM to 6:00 PM | +91 9841741234 | vinothops@gmail.com |
| Head of Customer Care | Vinoth Kumar S | 16, Kambar Street, New Perungalathur, Chennai – 600063 | Mon-Fri 10:00 AM to 6:00 PM | +91 9841741234 | vinothops@gmail.com |
| Compliance Officer | Vinoth Kumar S | 16, Kambar Street, New Perungalathur, Chennai – 600063 | Mon-Fri 10:00 AM to 6:00 PM | +91 9841741234 | vinothops@gmail.com |
| Principal Officer | Vinoth Kumar S | 16, Kambar Street, New Perungalathur, Chennai – 600063 | Mon-Fri 10:00 AM to 6:00 PM | +91 9841741234 | vinothops@gmail.com |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/
Response Time
We acknowledge all grievances within 48 working hours and aim for resolution within 15 business days.
Confidentiality
Your personal data and the nature of your complaint are handled with strict institutional confidentiality.
Escalation
If the resolution at the first level is not satisfactory, please proceed to the Head of Customer Care.